For more than three decades, Namba Wan Trophy Limited (NWTL) has grown from a single specialty store into one of Papua New Guinea’s most diverse and respected groups of companies. Today, with over 1,600 employees and operations spanning retail, wholesale, logistics, construction, IT, security, and service stations, we are proud to be part of PNG’s ongoing progress.
But at the heart of this growth is something far more important than size: a culture built on quality, variety, and trust. These three values guide every decision we make and every customer experience we deliver. They have shaped who we are, how we work, and why communities across PNG continue to choose us year after year.
Quality: A Standard We Never Compromise On
Quality at NWTL is a commitment we honour across all our subsidiaries. Whether someone is visiting a Fone Haus or Trophy Haus store, filling up at a Puma service station operated by Victory No.8, or relying on SPBS to build their home, they experience our belief that “good enough” is never enough.
This commitment is reflected in the products we offer, the professional training our teams undergo, and the level of care we bring to every service. Our management team participates in four development workshops every year, ensuring we continue to evolve and adapt to the needs of the market. We invest consistently in innovation, improve our retail spaces and logistics operations, raise construction standards, and deliver reliable after-sales support, including our Fone Fix services. Through these efforts, NWTL continues to deliver exceptional value and maintain the confidence of customers across the country.
Variety: Serving PNG’s Diverse Needs, One Industry at a Time
Papua New Guinea is a nation full of culture, colour, and possibility, and our group reflects that same diversity. NWTL is proud to offer solutions across multiple sectors, giving individuals, families, and businesses access to more choice, more convenience, and more opportunities.
From mobile phones and lifestyle products to bakery goods, security services, fuel, food, logistics, construction solutions, and IT support, each part of the NWTL Group plays a role in supporting everyday life in PNG. Our subsidiaries are all working together to provide reliable and meaningful services nationwide. This extensive variety means communities can rely on NWTL for everything from fresh bread to safe homes, modern technology, secure workplaces, and essential daily services.
Trust: The Foundation of Every Relationship
Trust is something that is earned over time, and for NWTL, it remains at the centre of every relationship we build. One of the reasons we have become a household name is because of our commitment to our people. With more than 1,600 employees across PNG, we provide stable jobs, ongoing training, and opportunities for growth. Our team is the backbone of our organisation, and their dedication strengthens the experience we deliver to our customers.
We also value the communities we operate in. Through our CSR Committee, NWTL has contributed more than K10 million over the past two decades to support education, health, sanitation, sports, and rural development. We believe that business should enrich the lives of others, and we are proud to have created programs and initiatives that uplift those around us.
Customer trust is equally important. Every interaction, whether it’s a purchase, a service, a repair, a delivery, or a consultation, is an opportunity to demonstrate reliability and respect. We take that responsibility seriously and remain committed to delivering genuine value and long-term partnerships.
A Culture That Drives Our Future
Quality, variety, and trust define us. They guide our mission to deliver innovative, reliable, and meaningful services that uplift people and communities across Papua New Guinea. They also pave the way for our next chapter as we extend our reach across the South Pacific and beyond.
With our people, partners, and communities by our side, we look forward to continuing this journey, stronger, smarter, and more committed than ever.
